ScanReference — Onboarding & Deployment System for Industrial Photogrammetry
Role: Marketing Manager (GTM Systems)
Client: Polyga Inc.
Challenge: Users struggled to complete multi-step calibration and scanning workflows, leading to setup errors, support tickets, and delayed system deployment
Solution: Built a structured onboarding system that moved users from hardware setup to successful scan output through guided workflows, visual validation logic, and step-based execution.
System eliminated ambiguity in calibration and reduced reliance on manual support.
Systems Components:
- Guided Workflow System: Broke down the full setup and calibration process into clear, sequential actions that users can follow without interpretation
- Visual Validation Logic: “Right vs Wrong” diagrams that allow users to confirm correct setup and avoid critical calibration errors
- Hardware-to-Software Flow: Structured onboarding that connects physical setup directly to software processing steps
- Embedded Instruction Layer: Visual-first documentation system that reduces cognitive load and ensures consistent execution across users
Results:
- Reduced setup errors and support dependency
- Enabled users to complete calibration workflows independently
- Improved onboarding speed and deployment consistency
- Standardized system setup across global users and distributors
DOCUMENTAION
